20+
Years of Experience
99%
Appeal success rate
20+
Years of experience
99%
Application and appeal success rate
100%
Remote support across the UK
DWP AppealsPIP & Universal CreditCredit File DisputesCouncil HousingTribunal Submissions
Why This MattersOne Wrong Form
One Wrong Form
Costs Months
Most refusals aren't about whether you deserve support — they're about how the case was presented. A missed deadline or a poorly written appeal letter can mean rent you can't pay, or medical evidence that never gets properly seen. That's the part I fix.
Evidence That Holds Up
Every claim built on structured, tribunal-ready evidence — not guesswork.
Fast, Clear Turnaround
Direct email communication and fixed timelines, no waiting on hold.
Full Transparency
You get a complete copy of everything filed on your behalf.
20+ Years of Casework
Two decades of hands-on experience with DWP, councils, and tribunals.
Services I Offer
Support For Your Situation
Clear help with claims, appeals, housing and paperwork.
01 / Service
Benefit Appeals
Formal mandatory reconsideration letters and full online tribunal appeals for PIP, Universal Credit and ESA — built on evidence, not guesswork.
- Mandatory Reconsideration letters
- Full online tribunal appeal submission
- Appeal statement & evidence preparation
02 / Service
New Claims
End-to-end help with Universal Credit, PIP, Attendance Allowance and Carer's Allowance applications — so you claim everything you're entitled to, first time.
- Universal Credit end-to-end support
- PIP & Attendance Allowance forms
- Full entitlement checks
03 / Service
Credit Disputes
A full review of your financial history across all three major UK credit reference agencies — Experian, Equifax, and TransUnion — to identify exactly what's damaging your score and holding back your applications.
- Full 3-agency credit file audit
- Formal dispute drafting & submission
- Error & outdated marker corrections
04 / Service
Housing
Council housing register applications, medical priority requests, and homelessness applications — handled with the right paperwork, in the right order.
- Council housing register applications
- Medical priority applications
- Homelessness application support
05 / Service
Debt & Letters
Formal repayment proposals and hardship letters to creditors, written to protect you while you get back on your feet.
- Formal repayment proposal letters
- Hardship & unemployment statements
- GP evidence request letters
06 / Service
CV & Cover Letters
Present your experience clearly with a professional CV and a cover letter tailored to the role you want.
- New CVs and existing CV improvements
- Role-specific cover letters
- Clear structure, wording and proofreading
07 / Service
Cover Email Writing
Send a clear, confident introduction with a tailored cover email for your job application or supporting documents.
- Relevant subject line and introduction
- Email tailored to your purpose
- Polished wording, attachment guidance and sign-off
How It Works
Four Simple Steps. No Jargon.
You don't need to understand the system — that's my job.
- 1
Email Me
Send your decision letter — takes five minutes.
- 2
Clear Quote
Fixed price agreed upfront, plus a signed consent form.
- 3
Prepare & Submit
Your appeal or letter, built exactly as needed.
- 4
Get Copies
A full digital record of everything, for peace of mind.
Ready for a Clear Answer?
Tell me about your situation and understand your next step with clear, personal support.
What's Included
Everything Included, Clearly.
Clear records, honest pricing and personal support.
01 / Your records
Full Documentation
A complete copy of every application, appeal, and letter submitted — kept for your own records.
02 / Your approval
Signed Consent, Always
An Authority & Consent Form is signed before anything is sent on your behalf — you stay in control.
- Consent Form
- Full Transparency
- Your Approval
03 / No surprises
Clear Fixed Pricing
One agreed price upfront. No surprise charges and no hidden fees.
04 / Direct support
Direct Communication
Fast, direct email contact throughout your case — no call centres or automated queues.
Why Choose Us
Personal Support.Clear Service.
All clients receive a highly personalised service from the owner, whether they need one-off advice or support with an ongoing case. Every enquiry is answered promptly.
- 20+Years experience
- 100%Secure support
- FairCompetitive prices
- DirectAftersales support
- PersonalSupport every step
- UKOwned and operated
Customer Feedback
What Our Customers Say
Feedback shared by our customers, in their own words.
Easy way to build a website!
Nice entry-level website builder manual!
Brian
Five Stars
Good book.
Marc Lawrence
and easy to read
Clear, concise, and easy to read. Perfect for anyone who wants to learn about web design, but doesn't know where to begin.
Wanda Skoczylas
FAQs
Questions? Straight Answers.
No — this is an independent, private, fee-based support service. It is not a charity, government body, or local authority service. All fees are agreed upfront before any work begins.
No. I'm an experienced Private Support Worker, not a solicitor, barrister, or legal representative. I handle appeals, applications, and administrative guidance — not formal legal representation at tribunal hearings.
Every quote is fixed and agreed upfront after I review your situation — there are no hidden or surprise charges.
Timelines vary by case type and current DWP/tribunal processing times, but I'll always give you a clear, honest estimate once I've reviewed your paperwork.
In many cases, yes — get in touch as soon as possible and I'll advise on the options available for your specific situation.
Yes. The service is 100% remote and handled via email, so I can help clients anywhere in the UK.
Your Next Step: Two Minutes.
Send the details of your situation and get a clear, honest answer on how I can help — no pressure, no obligation.
Get In Touch
Tell Me About Your Situation
Fill in the form and I'll come back to you with a clear next step.
Returning a signed form? Download and upload your consent form, then include the upload receipt in your message.
07341 942211mysupportguide@gmail.com
No pressure, no obligation.
Opening Hours
Mon – Fri: 9:00 AM – 5:00 PM
Sat: 9:30 AM – 11:00 AM · Sun: Closed
24/7 emergency support — call anytime